Our Team

luxury-travel-managementMargi Jansma
Managing Director

Margi Jansma, Owner and Managing Director of Luxury Travel Management, is no stranger to the travel industry, her vast experience spanning over the past 30 years including tenures with South African Airways, Western Airlines, Swissair & Avis Rent a Car. Her last 22 years have been spent gaining a thorough knowledge of the hospitality industry, heading up International Sales & Marketing for Southern Sun Hotels & Resorts, now the Tsogo Sun Group. After her move to Australia in 2007, Margi was appointed as Group Director of Sales & Marketing for the exclusive premium leisure brand, Karma Resorts. The highlight and major challenge of this portfolio included the market entry of Karma’s flagship resort, Karma Kandara, on the “Island of the Gods”, Bali.

Hospitality is her passion, and she fully understands the needs of premium customers and the product and sales training required to achieve results in the current operating environment. She is renowned for her ability to build and maintain long term strategic relationships within the industry. Margi holds an International Marketing Management degree which helps fine-tune the valuable experience she has accumulated over the years.

luxury-travel-management-team
Lauren Jansma
Co-Director

Lauren is an excellent relationship builder with an extremely high EQ. Having grown up with a travelling family and doing ad hoc tour guiding and hospitality roles whilst studying at university, international adventure and top notch hospitality come as second nature to her. After graduating from university with a financial honours degree, cum laude, she started her career in social impact investing and financial analysis in South Arica. However, after moving to Australia she quickly realised she was destined to work in the travel industry, becoming a fine advocate for the amazing destinations she has visited and lived in around the world.

Lauren previously worked as National Sales Manager for Luxury Travel Management before she was head-hunted to head up Global Partnership Sales in the APAC region for luxury private home rental company, onefinestay. She spent nearly 2 years in this role before returning to Luxury Travel Management, this time in a more strategic capacity, to help drive the business further. She is extremely well-respected in the industry, with excellent sales skills coupled with strong industry experience and understanding. These skills, along with Lauren’s varied background and measured approach to problem solving, make her a real asset in helping our clients grow their market share whilst navigating the intricacies of the travel trade in this region.

luxury-travel-management-teamMelinda O’Connor
Sales Manager

Melinda has been in the Travel Industry for over 25 years holding various key positions and roles. She has been a valued member of the Luxury Travel Management team for over 4 years. Her career started in the airline business with what was then Australian Airlines (now Qantas) and steadily progressed from there. She has gained thorough knowledge and understanding in both the Airline and Wholesale travel trade arenas, with over 17 years combined in these two areas. Throughout her successful career, she has worked on the road as an Account Manager with Qantas (Australia and London), Qantas Holidays (Melbourne and London) and the Globus Family of Brands for over 8 years.

Melinda has also worked on designing large worldwide group departures, ensuring that all parts of these programmes ran smoothly and efficiently. She has strong relationships with many of the major Australian wholesalers, including Flight Centre Infinity, Helloworld (including Qantas Holidays & Viva) and various other operators.  Always working hard to build a strong professional working relationship with the key premium high end leisure Victorian based travel agents, Melinda has proved herself with outstanding results. Melinda has travelled extensively and lived and worked in London for over 3 years, before returning to Australia to start a family.  Her passion for travel is in her blood, and this qualifies her success.